Frequently asked questions
- How long will my order take?
All orders usually get shipped within 2-3 working days. You can expect your order to be delivered between 7-10 days.
- I want my order gift-wrapped, is that possible?
Yes! Just let us know when you place the order. Do mention the name of the person who it's for and your personal message too.
- Do you have COD as a payment option?
Not yet. We have plenty of other online payment options - Credit Card, Debit Card, Netbanking and other Wallets.
- I've received a damaged product, what should I do?
Oh no! Sorry to hear that. Sometimes the shipping process isn't as seamless as we want it to be. Don't worry - just write to us at email@example.com with images of the damaged product within 7 days of receiving the order. We will check and have the product replaced or refund your money whichever is preferred.
- The product I want is out of stock, what can I do?
You could drop us an email about your enquiry, we will notify you as soon as it's available!
- Who can I contact for press/marketing enquiries?
Write to us at firstname.lastname@example.org and we will write back to you at the earliest.